INFORMATION TECHNOLOGY LEADERSHIP * BUSINESS OPERATIONS EXCELLENCE
Strategic Visionary Ahead of the Curve
An accomplished business builder with extensive success as CIO, COO and General Manager in diverse industries. Known as a ‘Technology Guru', an innovator who leads system development initiatives that improve operational efficiency and contribute to product enhancement and market expansion. Hands-on with P&L responsibility, strategic in designing/implementing major projects, entrepreneurial in exploring growth opportunities, creative in establishing channel partnerships, collaborative in coaching/guiding both clients and associates to higher performance. A proven revenue generator and customer advocate.
A career focused on elevating enterprise value: selling, developing and implementing solutions for clients around the world in start up, high growth and turnaround situations. Significant experience in the manufacturing and supply chain distribution sectors - applied in a wide variety of vertical industry markets from multi-media, steel to packaged goods including electronics, food, and clothing.
Areas of demonstrated expertise include:
Executive Project Leadership
Product Launches
ERP Implementation
Systems Analysis
Systems Design
Financial Controls / P&L
Direct Sales
Channel Marketing
Strategic Partnerships
Brand Management
Supply Chain Distribution
Team Development
Training
Inventory and Warehousing
ISO and SO
HIGHLIGHT ACCOMPLISHMENTS
Successfully completed over 150 projects around the world, managing as many as 50 at a time
Built revenues in product and services from $0 to $10M in 3 years
Managed $15M worth of ERP, MES and supply chain implementation projects
Authored / published numerous technical articles in trade journals
Developed strategic business relationships and integrated with major second tier ERP systems, allowing solution to become an OEM partner
Created channel reseller program in Australia, China, Mexico and Europe for several companies, building specific training and support systems
Directed facility move with refrigeration, trucking, high capacity moving and storage equipment
Designed Enterprise Resource Planning (ERP) specifications to meet primary market needs
Build tracking system to reduce inventory discrepancies 45% annually
Increased employee productivity 15% by establishing production standards
Attained 24-hour turnaround goal for 98% of shipments and reducing customer credits by 2.5%
Certified Oracle partner and became expert in many other technical applications
CAREER HISTORY
STEELMAN SOFTWARE SOLUTIONS INC. 2002 - Present
Vertical applications designed specifically to meet needs of manufacturers/suppliers of metal products. Imbedded with Oracle 10g infrastructure software and integrated to ACCPAC and Oracle Financial.
Managing Director
Directs technology and marketing initiatives with a mandate of rapid growth – growing sales from 0 to $10M in first 2 years. Serves as Executive Project Manager in new initiatives, managing teams of 40-60. In addition, handles financial, order entry, distribution, purchasing, EDI, warehouse and Web database.
Launched channel reseller programs and strategic alliances in Asia, Latin America and Europe
Created sales and marketing program for new steel service center product SEMS
Deployed large scale Oracle ERP application with steel-specific solutions
Developed new Enterprise Resource Planning (ERP) information systems
In 2006-07, managed $15M worth of ERP, MES and supply chain implementation projects
Board member of Steel Industry System Association , published numerous articles
Information Technology Consultant 2000 - 2002
Several contract assignments to develop and implement state-of-the-art technology solutions to support/enhance business growth strategies. These include:
Regency Plastics Company Ltd
Implemented online quotation and order entry sales system. Provided new directives for the e-commerce manufacture CRM system. Prepared report on current state of operational systems.
Wertex Hosiery Inc.
Designed/implemented the new LAN network, internet and email service plus system security. Created new business plan and expansion model, with short/long-term implementation plans.
ALR Technology Holdings
As interim VP Technology, c reated new business plan to implement/support InEfx Digital Video Player and Servers. Took product from portal to B2B solution that netted $6M savings from plan.
RADIO BEACON INC. 1997 – 2000
Manufacturer of web-based Warehouse Management Systems (WMS) and Supply Chain Systems (SCS).
VP Professional Services
Managed up to 50 projects simultaneously, successfully completing over 150. Increased sales from $1.5M to $4.5M over three years. Developed strategic business relationships and integrated with major second tier ERP systems. Client sales ranged from $150K to $1M.
Opened VAR distribution with Australian consultants and closed $250K sale
Lowered service cost, raised customer satisfaction and product reliability on tested servers.
TIMBUKTU NATURAL FOODS INC. 1992 - 1997
Distributor of health products with three divisions: food, books and supplements /homeopathic remedies.
VP, Operations & Information Technology
Directed move from 10000 sq. ft. to 40000 sq. ft. facility with refrigeration, trucking facilities, high capacity moving, and storage equipment. Redesigned Enterprise Resource Planning (ERP) specs to meet market needs. Led 3 managers, 6 supervisors, 35 union warehouse and 12 customer service staff.
Reduced inventory discrepancies 45% and attained 24-hour turnaround goal for 98% of orders.
Increased employee productivity 15%. Developed employee-training programs.
Managed account receivables and bad debts, reducing customer credits by 2.5%.
Re-engineered distribution process to achieve sales growth of $5M to $12M over 3 years
THE EMBROIDERY HOUSE & GREAT BEAR WEAR CO . 1989 – 1992
Manufacturer of logo apparel for promotional use
VP Sales and Marketing
Set up manufacturing plant, managed sales and production. Secured licensee arrangements. Doubled sales over a two years period and improved customer service.
MIDLAND DOHERTY FINANCIAL CORP 1989 – 1990
Financial services products provider
IT Special Projects
Designed/implemented internal controls and systems. Assisted in corporate and management reporting.
CPI, CONCERT PRODUCTIONS INTERNATIONAL 1986 – 1989
Major concert promoter and merchandiser of logo apparel
Manager of Brockum Merchandising
Managed procurement and sales to corporate sponsors. Implemented quality service program.
EDUCATION
RYERSON UNIVERSITY Associate Degree – Architecture 1987
UNIVERSITY of TORONTO Degree in Business Administration 1984
TECHNICAL ACCREDITATION and COURSES
2003 - 2010 Certified Oracle Partner
Numerous technical/operational courses related to:
Oracle, ACCPAC, Novell, Microsoft, LAN Certification,